Privacy notice
Effective July 29, 2026
This notice explains how Ascenda CRM by AvantaHub accesses, uses, stores, and shares Google user data for Ascenda’s Gmail-to-Notion email logging workflow.
Data the app accesses
- The authorized user’s Google identity, including email address and basic profile information.
- Read-only Gmail thread data needed for logging: sender and recipient addresses, subject, message body, timestamps, message and thread identifiers, labels, and mailbox history.
- OAuth credentials needed to maintain the user-authorized connection.
The app does not download attachments and does not request permission to send, delete, or modify email.
How the data is used
The app uses Gmail data only to match external participants to exact email addresses already present in Ascenda’s Notion CRM and to log eligible conversations to Ascenda’s Notion CRM: Interactions database. A thread with no exact Contact match is not written to Notion. Ascenda-only threads and threads carrying the configured opt-out label are excluded.
Google user data is not sold, used for advertising, used to train AI models, or used for any purpose unrelated to this integration.
Storage and sharing
- Eligible email content is stored in Ascenda’s Notion workspace, under Ascenda’s access controls and retention decisions.
- OAuth refresh tokens are encrypted before storage in Google Cloud Firestore. Secrets are stored in Google Cloud Secret Manager.
- Email content is processed transiently by the AvantaHub-operated Google Cloud service. Operational logs and audit records are designed not to contain message bodies or OAuth tokens.
- Data is shared only with Ascenda’s configured Notion workspace and infrastructure providers required to operate the service, or when legally required.
Control, retention, and deletion
Users can disconnect Gmail from the onboarding page. Disconnecting revokes the stored Google grant and stops future processing. Existing Interactions remain in Ascenda’s Notion workspace until Ascenda deletes them under its own retention policy. To request assistance with access or deletion, contact AvantaHub support.
Google API Limited Use
Ascenda CRM’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.